Service and Repair
The Scanner Shop provides one of the best scanner support services in the UK. We offer a fast and reliable service from our manufacturer-trained technicians,
who have years of experience in the document scanner industry. We have several contracts available depending on the level of support your business requires.
Support Contracts
The Scanner Shop’s support contract provides complete peace of mind with all parts, labour and call out charges being provided as part of an annual contract.
Our structured preventative maintenance visits will help reduce breakdowns, ensure peace of mind and maintain your businesses productivity.
What’s Included
- All parts
- All labour
- All travel charges
- No additional expenditure
- Unlimited breakdown cover
- Six-monthly check-ups
- 8-hour response time
- Telephone helpline
- Replacement loan scanner*
Repair
In the unfortunate event of your document scanner failing to work, one of our highly trained service engineers will visit you on-site.
After a thorough examination and diagnostic check, you will be provided with a free estimate for the cost of repair.
What’s Included
- Experienced service engineers
- One-off repair & service
- Nationwide coverage
- Fast response time
Alternatively, you can send your document scanner to our service centre for a free appraisal of its condition and the costs involved to correct it.
Repairs include a thorough service and replacement of any worn parts. Once repaired your document scanner will be delivered back to the address of your choice.
Please contact us to discuss which level of support you require.
*if work exceeds service level agreement.
